device is supposed to have insulated needles
after I tried it one patient, her skin burnt, and left her with burn spots all over her face and neck, the spots have been their for more than 10 days and are darkening.
I used the device settings (from the instruction manual)
this only means that the needles are NOT insulated, and the heat goes through the entire needle length, burning the epidermis.
now I have to spend more money to try to fix my patients face.
Tedarikçinin yanıtı:
Thank you for your comment. But we promise that the needles we give our customers are the best quality insulated needles. At present, we have no other customers who have experienced this problem reported by this customer, so it is most likely caused by improper operation by the customer. We recommend starting from the lowest energy during operation and increasing the energy appropriately according to the customer's feeling. The customer also did not provide some pictures of her customer's burns so that we could better judge and solve the problem for her. The customer directly gave a negative review, which is unreasonable. Our company is more than happy to solve any problems for customers. . We provide all services, good products. We always welcome any feedback and comments from buyers, and always provide high-quality machines and professional customer service support.
29 Feb 2024